Latest Qatar News
Qatar Airways introduces new medical services facility for passengers
As a part of its continued efforts to offer dedicated services for passengers, Qatar Airways, has introduced its latest facility, namely, Medical Assistance & Special Needs Counter. This new service will be unveiled on 1st April, and will remain open from 0800 to 2300hours.
This dedicated counter on the ground floor of Qatar Airways Sales Offices on Airport Road in Doha, offers a one-stop service to passengers to book travel and make special medical requests on the spot, at no additional fee.
According to CEO of Qatar Airways, Akbar Al Baker, Qatar Airways, being a five-star airline, is committed to offering a seamless experience for passengers at every customer touch point, and this new facility adds to the personalized services available when making bookings.
Requests can be made for processing forms for expectant mothers, advising on medical procedures and regulations for wheel chair and stretcher cases, co-ordinating requests for oxygen administration onboard or any other medical emergencies.
Following placing of request with an agent, the passenger receives a confirmation email within 72 hours, summarizing the request made.
Although, previously such a facility was accommodated, the airline had not offered a dedicated counter for customers deserving such amenities. This new counter enables customers to speak to dedicated sales agents, versant in medical-related requirements. Recently, Qatar Airways opened its latest sales office at the Pearl wherein travellers can book flights, redeem Qmiles for travel and holiday packages.
Posted on 27/3/2012
Share This Page
comments powered by Disqus
Work begins on Al Bayt Stadium
Hospitality Qatar 2015 to open in October
Qatar Rail unfolds architectural opportunities in the works on Doha Metro
Launch of Online wage payment system postponed
Hamad International Airport serves 28mn passengers in first operational year
Hospitality Qatar 2015 to be held from 13th October
Qatar construction sector faces challenging issues
Launch of new hotels, rooms, boost Qatar tourism this year
Aqua Park Qatar rolls out loyalty service to visitors