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First-ever money transfer kiosks installed at various locations

Within a short time, various locations in Qatar will see their first fully automated 24/7 self-service kiosks, which would make international money transfer more convenient.

According to the Regional Vice President - Western Union Middle East, Sleiman, a total number of 80 kiosks will go live in next two weeks, allowing its customers to send money anytime to more than 200 countries and territories globally.

Speaking at a press conference during the launch at The Pearl Qatar, Sleiman said the locations for the installation of kiosks have been identified already, and now the capability of building on these kiosks is being considered.

Also present during the occasion were the Alfardan Exchange President, Fahad Alfardan, the General Manager, Bashar Mohamed Al-Waqfi, Western Unionís Senior Vice President for Finance, Jeffrey Hochstadt, and Deyar Al Rawda, the Chairman and CEO Salah M Maousherji of Maousherji Group.

The kiosks are strategically located in banks, malls, government facilities, hospitals, supermarkets, petrol stations, residential areas and staff accommodations, said Sleiman. Customers will have the option of choosing any of the delivery services, whether cash-to-cash, direct to bank, or send to mobile.

All the kiosks will have the same delivery speed, reliability and ease of use, as any other Western Union Payment Channel, with the added advantage of 24/7 accessibility. Kiosks oly accept Qatari Riyal as part of Qatar Central Bank regulation.

However, a one-time registration at any Alfardan Exchange in the country is required prior to sending money through the kiosks. But, the remittance fee is lower than in the exchange house. While the exchange houses charge QR25, kiosks charge only QR15 for money tranfers to India and Philippines, the biggest expat communities in the country.

The launch of new kiosks offers customers, particularly expats sending money home, with a new avenue of money transfer, which is more simple, easy to use, and always accessible at their nearest location.

Sending money through the smart and user-friendly kiosks is a simple, straight-forward process which can be done in seconds. The screen will show a clear step-by-step instruction to guide customers. All kiosks are fully compliant with Qatar Central Bank regulations, and incorporate necessary security features.

Alfardan Exchange is the first financial house in Qatar to adopt computerised transfers, and to fully prioritize customer care and service, said Al-Waqfi.

Posted on 16/11/2016

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