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Emirates to ease electronics ban hassle for passengers on US-bound flights

Following the latest ban on electronic devices on US-bound flights, Emirates Airline has announced that it will introduce a new service to enable customers to use their laptops and tablet devices until they board their flights to the US.

The leading UAE-based airline has majority of its customers travelling to the US via Dubai, and they can use their laptops and tablet devices on the first part of their journeys, and also during their transit in Dubai. Thereafter, they will have to declare and handover their laptops, tablets and other banned electronic devices to security staff at the gate before boarding their US-bound flight. The devices will then be carefully packed into boxes, leaded into the aircraft hold and returned to the customer at their US destination. This service will be done free of charge.

It is suggested that passengers on US-bound flights starting their journeys in Dubai can pack their electronic devices into their check-in luggage first, to avoid delays. Customers should be aware that there will be a detailed search of all hand baggage on non-stop flights to the US from Dubai, Emirates said.

Therefore, they should declare their devices before the search to ensure that their electronic devices are packed into check-in luggage in the first instance.
The Emirates Airline President, Sir Tim Clark, said that the aim is to ensure adherence to the new rule, while also minimizing disruption to passenger flow and impact on customer experience. This new complimentary service by the airline, enables passengers, particularly those flying for business, to have the flexibility to use their devices till the last moment possible. Once on board, they can continue to stay connected on their mobile phones.

As per the data, on Emirates’ US flights, more than 90 percent of passengers using on-board mobile and wi-fie connectivity services, do so through their smart phones, and only 6 percent connect via their laptops and 4 percent through their tablets.

Emirates is ensuring that their operations comply with latest restrictions on electronic devices in the cabin, so that when rules gets effective on 25th March, Emirates will deploy extra staff at the airport to assist passengers, particularly during the first days of the new rules being implemented.

From 25th March travellers on non-stop flights to the US from Dubai, Abu Dhabi and few other destinations will not be allowed to carry any electronic device larger than a cell phone or smartphone, except medical devices into aircraft cabin, as per the latest rule, which is applicable to all passengers using non-stop flights to US from Dubai, Qatar, Abu Dhabi, etc., including those in transit.

Emirates customers flying to the US can find more about the new TSA rules at www.emirates.com/electronicsban.




Posted on 24/3/2017

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