QIB receives two prestigious awards from Asset Magazine

Qatar Islamic Bank (QIB) has been recognized as the “Digital Bank of the Year” in Qatar at Asset Triple A Digital Awards instituted by The Asset Magazine, a leading financial publication in the Asia-Pacific region.

The bank was also recognised for the “outstanding mobile banking experience” it offers to its customers, with the “Best Mobile Banking Application” award.

QIB’s investment in digital transformation has helped the bank to serve better its existing customers and acquire new ones, while allowing them to fulfil most of their banking needs, including opening an account, getting personal finance, or requesting and getting a credit card in only five minutes by using QIB’s mobile App.

Earlier this year, QIB has announced the launch of the Online Corporate Account Opening service on the Bank’s website, which simplifies and speeds up the opening of a new account/relationship for companies and SMEs. At the same time, 99% of all local and international transfers of individual and corporate customers as well as 100% of local payments are performed through digital channels.

Last year, QIB was the first bank in Qatar to introduce an artificial intelligence (AI) based conversational Chabot (called “Zaki”) to serve customers through the Bank’s website as well as Visa Direct: a digital payments platform enabling real time international fund transfers on the Visa network. It was also the first bank to introduce Video Banking, enabling video calling capability and screen co-browsing for customers and bank representatives.

Dinos Constantinides, QIB’s Chief Strategy & Digital Officer said: “We are pleased to be recognized for the progress of our Bank’s digital transformation. We have worked hard over the past few years to digitize, simplify, and personalize the banking experience for our existing and prospective customers, and will continue this path going forward. Our digital transformation is ongoing to further improve our customers’ experience and contribute positively to the Bank’s profitability and efficiency.”