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National Mental Health helpline handles 46000 calls

Other Doha 27 Apr 22
National Mental Health helpline handles 46000 calls
Qatar’s National Mental Health helpline handles 46,000 calls, benefitting thousands.
Event Location
Qatar, Qatar
Start Time
27 April 2022, 12:00 AM
End Time
31 May 2022, 12:00 AM

The National Mental Health Helpline, launched in April 2020, has been instrumental in responding to a demand for easier access to confidential mental health support. The team of professionals at the Helpline has managed over 46,000 calls since opening.

Mental health and wellbeing is one of the seven population priorities of the National Health Strategy 2018-2022 which aims to improve access, reduce stigma and integrate physical and mental health care.

The Helpline has four support streams, offering help to parents with children, adults, and older adults and there is a specific stream for healthcare professionals. The free and confidential service has become the primary access point to mental health care and treatment in Qatar.

The free Helpline is accessed by calling 16000, selecting Arabic or English and then by selecting option 4 for the Mental Health Helpline; all calls are treated in the strictest confidence.

Dr. Majid Al Abdulla, Chairman of Psychiatry at Hamad Medical Corporation (HMC) and Medical Director of HMC’s Mental Health Service, explained that the primary aim of the Helpline is to provide easy access to professional support: “People in every country in the world can face difficulty in dealing with stress, anxiety, trauma or grief. It can be very difficult to seek help because of the stigma surrounding mental health. We set up the Helpline in Qatar to make it easy to access confidential and professional help, guiding callers to treatment if necessary. Early and easy access to the right help, can prevent problems from getting worse and may reduce the need for longer term care and treatment.”

Qatar Mental Health helpline

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