Qatar Tourism completes refurbishment of 25 dhow boats as part of the Service Excellence programme.
13 October 2021, 12:00 AM
31 October 2021, 12:00 AM
Qatar Tourism announced on Tuesday the completion of the restoration work on 25 dhow boats in tandem with the dhow refurbishment project.
This is a part of the Service Excellence programme, a Qatar Tourism initiative that aims to elevate the customer experience at every touch point of the visitor’s journey and also to conserve the Qatari heritage.
Qatar Tourism has also equipped the refurbished boats with more amenities to maximise passenger comfort and facilitate leisure activities for residents and visitors distinguished by high quality service.
The purpose of the dhow refurbishment project is to restore and upgrade the boats while retaining the authentic traditional exterior. Each dhow boat was complemented with LED lights to improve visibility, and additional amenities were added to maximise comfort and safety.
The first phase of the dhow boat refurbishment project, of which 62% has been completed, will see 40 licenced dhows on the Corniche being restored and upgraded.
The second phase will see the modernisation of marinas and jetties to improve the boarding experience with addition of comfortable waiting rooms and new ticket offices.
The third and final phase will provide comprehensive training and certification of the workforce including the crews operating the dhows, as well as the staff who oversees the daily maintenance of the marina sites and kiosks.