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For Covid-19 related queries, call 16000

08 April 2020

covid call number

The Hamad Medical Corporation (HMC) has requested people to call 16000 and not 999 for any information or medical assistance for the coronavirus disease (Covid-19).

The HMC, in its advisory on social media yesterday said “for all queries related to Covid-19, members of the public should call the Ministry of Public Health’s dedicated hotline on 16000”.

The Advisory emphasized that 999 is only for “medical emergencies requiring immediate medical attention and transfer to an emergency department”.

HMC, in its Advisory statement pointed out that medical dispatchers receive hundreds of 999 calls every day from members of the public with urgent medical conditions and the 999 number need to be prioritized for these life-threating situations.

Robin Vinod

Writer/blogger who writes on topics such as travel, real estate, employment and everyday life on GCC countries.

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